On-Site Support (On-Request)

On-site support refers to technical assistance provided at the customer’s location, whether it’s their home, office, or another site.

Here are some key points about our on-site support:

Customised Assistance: On-site support allows our technicians to assess & address specific issues unique to the customer’s environment. It’s especially useful for complex setups or hardware-related problems.

Scheduled Visits: Customers can request on-site visits when needed. IT-Titans often offer this service as part of premium support packages.

Hands-on Troubleshooting: Our technicians can physically inspect devices, diagnose problems & perform repairs or installations.

Remember that on-site support incur additional costs, but it ensures personalised attention & resolution tailored to your situation. if you have any more questions, feel free to contact us !